Contact, Location & General Information

Quick answers about how to reach us and general queries.

How can I get in touch with you?

You can reach us by contact form, email, chat or phone depending on your question:. 💡 For all inquiries, use our handy Contact Form✉ For general questions: [email protected]✉ For returns or warranty: [email protected]💬 Start a chat

What are your business hours?

Our showroom and customer service hours are:Monday to Sunday: 9:45 am – 5:15 pm

Where are you located?

Our showroom and warehouse are located at:Building A, 32 Patiki Road, Avondale, Auckland.

Can I visit your showroom?

Yes, you can visit our showroom! Browse a selection of our furniture in person. To check if a specific product is on display, look for the "View in Showroom" label on the product listing or contact us before visiting.

Do you offer live chat?

Yes we do! Our friendly team is here to help you live during our customer service hours:Mon-Fri: 9:45 AM-5:15 PMSaturday: 9:45 AM-5:15 PM. 💬 Start a chat with our team

How do I track my order?

Once your order is dispatched, you’ll receive a shipping confirmation email with a tracking link to follow its progress online.

Where can I find updates or news?

Follow us on Instagram, Facebook, TikTok, Pinterest or sign up for our newsletter to get updates on new arrivals, sales, and tips.

Is parking available at your showroom?

Yes – there’s plenty of free customer parking right outside the showroom.

Do you have a returns desk?

All returns need to be arranged in advance via email. ⚠ Please do not bring items back without contacting us first.